Credit Controller

Job Title: Senior Executive – Credit Control Location: Mumbai (Full-time, Onsite) Experience - 5+ Years Role Overview: We are seeking a Senior Executive – Credit Control to join our Finance team at the Mumbai office. The role involves managing the end-to-end credit control process, from customer follow-ups and collections to reconciliations, reporting, and cross-functional coordination. The ideal candidate will have solid experience in IT/software industry collections and be adept at handling large corporate accounts. Key Responsibilities: Manage the credit control and collection process for assigned accounts in the Mumbai region. Regularly follow up with customers for outstanding payments and ensure timely collections. Conduct customer meetings to resolve payment issues and maintain strong client relationships. Perform account reconciliations and payment adjustments in SAP on time. Prepare and analyse MIS reports, PPTs, and spreadsheets (Forecast vs Collection). Strong focus on reconciliation, root cause analysis, and monitoring key metrics such as DSO, provisions, and ECL. Coordinate with internal teams (Sales, Finance, Tax, Billing) to resolve discrepancies and ensure smooth processes. Manage large corporate accounts effectively with professionalism. Stay updated on taxation requirements; knowledge of GST will be an added advantage. Qualifications & Experience: Minimum 10+2 with 60% marks, along with / degree . At least 2–6 years of experience in credit control/collections , preferably in the IT/software industry. Strong reconciliation and analytical skills. Proficiency in Excel, SAP, and report preparation. Excellent written and verbal communication skills. Team player with the ability to handle cross-functional coordination. What We Offer: Opportunity to work with a leading digital transformation partner. Exposure to global clients and enterprise-level financial processes. Growth-oriented environment with learning opportunities. Competitive compensation and benefits.

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