Implementation Specialist 1

Overview To be responsible for processing the onboarding requests for new customers, as well as performing maintenance tasks for existing customers. To be accountable to ensure proper processes and procedures are followed in accordance with HireRight legal, contracts, and compliance procedures any time an account is created or updated. Responsibilities Perform set up and maintain customer accounts.Partner with Internal departments and customers as needed regarding account setup requirements and to seek assistance or support as necessary.Accountable for the account setup processes and regularly contribute to program improvements.Troubleshoot setup errors and implement a solution.Meet expected SLAs as determined by management and manage all assigned cases to timely completion.Identify potential pitfalls and develop a solution to avoid impact to customers and proactively address/correct these issues.Provide superior customer service to both internal and external customers.Lead or participate in small special projects and provide input, analyze data, and perform needed tasks. Qualifications High School Diploma required High level experience in using HireRight Systems would be desirable.College degree preferredMinimum of two years related experience preferred. What do we offer HireRight offers its employees a competitive salary, permanent contract and a comprehensive package of benefits. From day one you will receive a training plan to get you on board quickly. Additionally, we offer:Private Medical CareEdenred cardLunch VouchersPaid Lunch Break (30 Minutes)Social Fund (Holiday Allowance, Glasses Voucher)Bonus PlansGroup Life InsuranceCareer Path & Opportunities to GrowProfessional Training

Apply Now