Assistant General Manager

Key Responsibilities:Customs Compliance & Documentation Ensure adherence to customs regulations and trade laws Manage documentation for shipments (invoices, packing lists, licenses, etc.) Resolve customs-related issues and maintain audit-ready records Operational Oversight Coordinate with freight forwarders, shipping lines, and transporters Monitor shipment schedules, delays, and exceptions Optimize logistics costs and improve turnaround times Strategic Planning Contribute to short- and long-term EXIM strategy Analyze trade patterns and suggest improvements Support budgeting and cost control initiatives Stakeholder Management Liaise with government agencies, customs brokers, and international partners Provide customer service and updates to internal teams and clients Lead and mentor operational staff to meet service levels Skills & Competencies Strong knowledge of import/export laws and international logistics Proficiency in ERP systems and trade documentation software Excellent communication in English and local language Attention to detail, problem-solving, and negotiation skills Ability to work under pressure and manage multiple priorities Qualifications Bachelor’s degree in International Business, Supply Chain, or related field 5–8 years of experience in export-import operations Certifications in EXIM procedures or logistics preferred Work Environment Office-based with occasional travel for vendor meetings or customs coordination Reports to: CCO

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