Storage Admin L2

Our is Client is a largest Top 5 Software giant in India, witstorh over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA).Job Title:Storage Administartor L2/ L3· Location: Mumbai· Experience: 10+Year to 12Year(relevant in Storage Administartor L2/L3 for 8years).Virtual Interview• Work Mode: WFO(6DAY) (Weekend Support : Mandatory to work on every 3rd Saturday of every month)• Interview Mode: Virtual (L1 Only – No Further Rounds)• Hiring Mode: Contract to HireNotice period-Immediate Joiner.Onboard will be December monthJob Title : Storage Administartor L2/L3Mandatory:Experience: 10+ yearsStorage Administartor L2/L3HPE 3PAR/Primera, Hitachi, Dell ISILON and Brocade switches. Candidates should possess strong knowledge and experience on replication concepts, DR activities, performance troubleshooting and regular BAU activities.VNX and EMM Storage.Candidate experience should be 8+ relevant on storageJob DescriptionStorage Administrator L2/L3As a L2/L3 resource of the Run team, he/she will :- Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents - Plan, prepare and execute Change technical tasks in the ITSM queues - Respond to and resolve alerts from the monitoring management system - Manage, maintain and operate data storage solution of SAN, NAS, FC Fabrics and Inter-site links. - Manage, maintain and operate data storage replication between Data Centers - Provision and allocate storage to server assets and reclaim of storage for decommissioned volumes - Perform zoning, mapping and masking of LUNs from arrays to server assets - Plan, prepare and coordinate with vendors for campaign upgrades for SAN, NAS and Fabrics - Perform storage performance analysis and troubleshoot storage-related performance/capacity issues with other teams (Platform, Database, etc) - Perform basic to intermediate root cause analysis in Incident and Problem tasks - Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc) - Plan, prepare, execute and support Data Center maintenance activities - Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises - Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc - Respond to and own L1/L2 escalations - Engage in taskforce resolution squad in priority incident management / crisis management cases - Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management - Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc) - Engage in Service Improvement review and actions planTechnical ExpertiseMust Have- SAN – HPE XP7/XP8/Hitachi (VSP 5000), Primera/3PAR/ISLON - Brocade SAN Fabric - CISCO SAN Switches - Storage Replication technologies - Storage failover/failback in Disaster Recovery operations - Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parametersGood To Have:- NAS – Dell PowerScale (formerly ISILON) - Basic working knowledge of High-Availability solution – Microsoft Cluster Service and Veritas InfoScale - Scripting / automation experience - Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management)Shift / Oncall & Weekend SupportFlexible to work on shifts / weekends / Oncall support as followed.Shift Timings in IST :- Early Morning Shift – 4:30AM to 1:30PM - Morning Shift – 6:30AM to 3:30PM - Afternoon Shift – 11:30AM to 8:30PM - Evening Shift – 2:30PM to 11:30PM- Afternoon Shift 1 – 12:30PM to 9:30PM ** - Evening Shift 1 – 3:30PM to 00:30AM ** - ** Daylight saving ends period – end Oct to end Mar every year- Saturday Shift – 11:30AM to 8:30PM *** - *** Shift potentially added to cover Saturday planned activities. Staff will perform the standard work hours per week (Monday – Saturday). Shift arrangement and hours to be finalized.Oncall Support : To provide Oncall support services on rotational basis- 11:30PM to 4:30AM on weekdays after end of the Evening Shift work (Apr to Oct) - 00:30AM to 4:30AM on weekdays after end of the Evening Shift 1 work (Nov to Mar) - Both Saturday and Sunday from Saturday 00:00AM to Monday 4:30AMWeekend Support : Mandatory to work on every 3rd Saturday of every monthPublic Holiday Support : Paris (Client) Holidays will be followed as public holidaysProcess & Tools- ITSM tool – Service Now as Ticketing tool for INC/SR/Change/Problem tickets - Basic knowledge on ITIL Process & PracticesEducational Qualifications- Bachelor’s degree or Master’s degree in Information Technology or pertinent programsKey Competencies:- Minimum 6 years of relevant hands-on work experiences - Solution-focused with excellent problem solving and analytical skills - Ability to work in a flexible and constantly changing environment - Effective teamwork and collaboration - Good oral and written communication skills in Englishif you are interested share your resume to haritha.k@(if you are not looking for job change. Refer to your friends or colleagues.)

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