Receptionist

Job description: Company Description: Unique Concrete Technologies Pvt. Ltd., based in Lower Parel, Mumbai, is an ISO-certified construction firm with a turnover of ₹100+ crore. Established in 1999, the company specializes in building construction and fabrication. Over the years, UCT has steadily evolved by adopting advanced technologies and expanding its areas of expertise. Driven by a clear vision, a spirit of innovation, and a strong commitment to growth, the company continuously explores new horizons, uncovers fresh perspectives, and delivers cutting-edge solutions. Rooted in traditional values yet progressive in its approach, UCT has grown into a trailblazer known for delivering exceptional and reliable construction services. Role Description: This is a full-time Receptionist role, serving as the first point of contact for clients, visitors, and employees, to create a welcoming atmosphere while efficiently managing front-office operations. The role supports administrative tasks, ensures smooth communication across departments, and upholds the company’s professional image. Key Responsibilities: ·      Greet and assist visitors with warmth, professionalism, and courtesy. ·      Manage incoming calls, emails, and inquiries; route them to the appropriate department or individual. ·      Maintain visitor logs, issue visitor passes, and follow security protocols. ·      Coordinate meeting room bookings and ensure required arrangements are in place. ·      Manage incoming/outgoing courier services and daily mail distribution. ·      Maintain the reception area in a clean, organized, and presentable manner. ·      Assist with basic administrative tasks such as filing, data entry, typing, and document handling. ·      Support HR/Admin teams with coordination activities as required. ·      Provide general office assistance to ensure smooth day-to-day operations Qualifications: ·      Graduate preferred. ·      Professional certification in office management or administration (optional but an advantage) Experience: ·      3–5 years of experience in a receptionist, front office, or customer service role. ·      Experience in corporate offices, hospitality, or service environments preferred. Technical Skills: ·      Proficiency in MS Office (Word, Excel, Outlook). ·      Basic knowledge of office equipment (telephone systems, printers, scanners). ·      Familiarity with email handling and basic data entry. ·      Experience with visitor management systems (preferred) Soft Skills: ·      Excellent verbal and written communication skills. ·      Pleasant personality and strong customer service orientation. ·      Professional attitude, grooming, and etiquette. ·      Strong organizational and multitasking abilities. ·      Ability to remain calm, polite, and effective under pressure. ·      Good interpersonal skills and positive attitude. ·      Time management and attention to detail

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