Front Office Receptionist

Role & responsibilities- Welcome and greet guests warmly upon arrival. - Manage check-in and check-out processes efficiently. - Handle guest inquiries, reservations, and complaints professionally. - Maintain accurate records of guest details and room bookings. - Coordinate with housekeeping, room service, and other departments to ensure smooth operations. - Manage telephone calls, emails, and other forms of communication promptly. - Ensure compliance with hotel policies and procedures. - Provide guests with information about hotel facilities, services, and local attractions. - Maintain the cleanliness and organization of the front desk area. - Candidates only From Hotel management or Hospitality background are prefferedPreferred candidate profile- Graduation or degree in Hotel Management, Hospitality, or related field. - 0 to 3 years of experience in a front office or front desk role, preferably in a hotel or hospitality setting. - Strong verbal and written communication skills in English. - Proficient in MS Office and hotel management software (PMS) preferred. - Ability to multitask, stay organized, and work under pressure. - Excellent problem-solving skills and a guest-oriented mindset.

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