Front Desk Receptionist

Role: Receptionist / Front Office Executive Location: Mumbai – Andheri West Roles & Responsibilities: Front Office Management: Visitor Handling: Welcome and assist all visitors, clients, and vendors in a professional manner, ensuring a positive first impression. Telephonic Operations: Manage all incoming and outgoing calls efficiently; route calls to respective employees or departments through internal extensions. Reception Desk Administration: Maintain the front office area in a clean, organized, and professional condition at all times. Courier & Mail Management: Handle all incoming and outgoing couriers and correspondence, maintaining proper logs. Meeting Coordination: Schedule meeting rooms, ensure readiness for meetings, and arrange refreshments when required. Employee Support & Attendance Management: Leave & Attendance Records: Assist HR in maintaining accurate attendance and leave records. Employee Communication: Coordinate internal updates, announcements, and support daily HR communications. Access Management: Maintain visitor logs and ensure adherence to access and security protocols. Administrative & Vendor Coordination: Vendor Management: Coordinate with external vendors and service providers for office supplies, maintenance, and housekeeping. Inventory & Stock Management: Track and maintain office stationery, pantry items, and consumables; raise purchase requests as needed. Office Maintenance: Liaise with facility management and housekeeping to ensure a clean, functional, and safe office environment. Expense Tracking: Maintain petty cash records and support the finance team with vendor bills and administrative expenses. Event & Visit Support: Assist in organizing internal events, celebrations, and senior management visits. General Administration: File & Document Management: Maintain administrative files, employee data, and vendor contracts in coordination with HR and Admin. Confidentiality: Handle sensitive company and employee information with discretion. Team Coordination: Collaborate closely with HR, Admin, and Finance to ensure smooth office operations. Qualifications: Experience: 2–6 years in front office, administration, or receptionist roles. Education: Graduate in any discipline (preferred: diploma in office administration or secretarial studies). Skills: Excellent communication skills (verbal & written), interpersonal skills, and proficiency in MS Office (Word, Excel, Outlook). Personality: Presentable, polite, proactive, and customer focused. Other Requirements: Ability to multitask and manage day-to-day activities in a dynamic environment. About C Ahead Technologies: C Ahead Info Technologies is a global Digital Transformation, IT Solutions & Services company with a strong track record of over 20+ years globally. We operate in 7 regions – USA, UK, South Africa, Middle East, Singapore, and Australia – with technology competency centers in India & the USA.

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