Membership Administrator

About the job Who we are… Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. The Mission… Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world. Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The role... Responding to Members & dealing with their requests. Preparing and send out invoices to members. Updating and maintenance of member's profile on Salesforce. Following up with members. Making membership cards & packs. Dealing with other requests from membership department. Any other task as assigned by the manager.

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