Assistant Manager - O365 Admin

KEY DELIVERABLES • Manage and administer the full Microsoft 365 suite – Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Azure AD. • Ensure smooth operation, configuration, security, and performance of M365 services across the organization. • Handle user provisioning, license management, and access controls. • Manage policies, compliance settings, and security configurations including MFA, DLP, and Conditional Access. • Support M365-related incidents, service requests, and end-user issues. • Collaborate with Infra Support team /partners, security and compliance teams for audits, governance, and reporting. • Drive adoption of M365 tools, including training and documentation for end users. • Monitor system health, apply patches, and coordinate with Microsoft support when needed. ESSENTIAL ATTRIBUTES Education background • B E/B Tech/B A/B Sc in Computer Science or equivalent Years of experience • At least 6 years of hands-on experience in administering Microsoft/Office 365 environments. • Strong knowledge of Exchange Online, Hybrid AD , Azure AD, Teams, SharePoint Online, and Intune. • Familiarity with PowerShell scripting for automation and troubleshooting. • Good understanding of Microsoft 365 security, compliance, and governance best practices. • Microsoft certifications (e.g., MS-102, AZ-104) are a plus. REPORTING TO Head of IT Infra

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