Collections Manager

Maco Corporation india pvt ltdWe are looking for a dynamic professional with hands-on experience in receivables and collections, who can drive timely payments through proactive and persistent follow-ups. The role requires a strong understanding of customer processes, documentation, invoicing, and contract compliance to ensure smooth collection cycles.Experience 5-10 years Location :MumbaiGraduate in Commerce / Finance ( preferred)MBA (Finance) – added advantageExperience2–5 years of experience in Collections / Recovery / Accounts ReceivableExperience in handling overdue accounts and customer follow-ups preferredAdditional Requirements (Preferred)Basic knowledge of accounting and credit controlProficiency in MS Excel and ERP systemsStrong communication and negotiation skillsKey Responsibilities1. Accounts Receivable (AR) ManagementManage customer receivables, ensuring accurate invoicing as per contract termsTrack outstanding balances and perform regular reconciliation of accountsMaintain proper records of invoices, payments, and customer accounts2. Collections ManagementDrive timely collections by proactively following up with customers via calls, emails, and meetingsMonitor due dates and ensure payments are received within agreed credit termsAddress customer queries and resolve issues impacting timely payments3. Recovery ManagementHandle overdue and delinquent accounts with focused efforts on recoveryConduct aggressive follow-ups for long-pending paymentsNegotiate payment plans, settlements, and coordinate escalations or legal actions if requiredEnsure closure of aged receivables and minimize bad debts4. Customer CoordinationMaintain professional communication with customers for payment follow-upsResolve payment-related issues and disputes in coordination with internal teamsBuild strong relationships to improve collection efficiency5. Billing Support & DocumentationEnsure invoices and supporting documents are shared correctly to avoid payment delaysCoordinate with Sales/Operations for any billing discrepancies impacting collections6. Reporting & TrackingPrepare collection status reports and aging analysisTrack collection performance against targetsProvide regular updates on overdue, recovery progress, and risk accounts7. ComplianceEnsure adherence to company credit policies and audit requirementsMaintain proper documentation of all collection and recovery actions

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