Billing Administrator

Job Description Billing Process – Trainee/Advisor/Senior AdvisorShift Timings Fixed Morning : Night Shift (6:30 PM to 3.30 AM)Location WTW Global Delivery and Solutions India Private Limited Plant No. 6, Godrej & Boyce Mfg. Co. compound, Pirojshanagar, L.B.S Marg, Vikhroli (West) Mumbai – 400 079 IndiaPrincipal Duties/ResponsibilitiesReview, Analyze and assess carrier/broker documentation for processing insurance billing Process Agency bills including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees Generate and send the invoices to customers via Mail/E-mail Handle undelivered invoice exceptions in timely manner Following SOPs Client/Carrier specifications and adherence of all statutory requirements Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes Develop a sound understanding of the Billing Process along with the related upstream and downstream process Maintain Quality and Turnaround standards. Participate and contribute in potential process improvement areas Ensure ongoing, effective relationships with stakeholders (Internal/external).

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