Phone Banking Officer/Thane/2lpa-6lpa/ Excellent Com skills

Hiring: Phone Banking Officer – Mumbai (Top Banking Brand)Experience: Freshers & ExperiencedLocation: Mumbai/ Thane/ Navi MumbaiEducation:- Undergraduates: ₹1.80 – 3.00 LPA - Graduates: ₹2lpa – 5.50 LPAJob Role: Phone Banking OfficerYou will be the first point of contact for customers, handling queries and providing solutions over the phone with professionalism and accuracy.✨ Key Responsibilities- Handle inbound/outbound customer calls with a positive attitude - Provide accurate information regarding banking products & services - Resolve queries, raise service requests, and ensure customer satisfaction - Maintain call quality, compliance, and process adherence - Update customer interactions in the system accuratelyRequirements- Excellent spoken communication skills (English + Hindi preferred) - Good listening & problem-solving skills - Ability to handle customer queries with patience and confidence - Basic computer proficiency - Immediate joiners preferredPerks- Attractive incentives - On Bank Payroll Job - Day Job with 5 days workingInterested candidates can share their CV on 829199951199511@HR Namrata Kamble

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