Operations Associate- UK- Remote

About AmberStudent:Amber is the world’s leading long term accommodation booking platform for student housing. We help students easily discover and book full time accommodations near their universities by eliminating negotiations, complex paperwork, and broken payment processes. Trusted by over 80 million students worldwide, Amber lists more than 1 million verified student housing units across 6 countries and 80 plus cities. Our platform standardises the end to end booking journey, making international student mobility seamless, transparent, and stress free. As we scale rapidly toward 1 billion dollars in annual gross bookings value, we are building the global infrastructure for student living. Join us in shaping the future of student housing.Key Responsibilities:Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stayAct as an aggregator between the property managements and the studentsCreate an excellent rapport with the assigned demographic to ensure smooth sales cycleMaintain a solid conversion ratePerform various tasks related to completing bookings during all the timesConstantly communicate with the assigned leads via WA, Email and other integrated tools on CRM.Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectivelyAbility to perform under pressure and self-motivated to complete assigned targets within a stipulated timeSkills required:Excellent verbal and written communication skills in neutral EnglishActive listening skillsGood time management and planning skillsObjection handling skillsStrategic prospecting skillsNegotiation skillsGood call closing techniquesProficiency in CRM or other similar softwaresWorking in the UK Shift - rotational between the available UK shifts. (Non Negotiable)Qualifications:Education level - GraduateMinimum 60% required in academicsExperience - 0 to 3 yearsExperience in tele sales or similar background will be a plusPreferred industry experience in real estate, hospitality, business development or customer serviceUnderstanding of the UK market in terms of geography and demographics will be a plusWhat will you get from amber?Stable career growthAmazing work culture (trust us when we say this!)Employee wellbeing policies (at the best standard)

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