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Job Title:

PMS Analyst-Medical Devices/Complaint Handling

Company: HCLTech

Location: Madurai, Tamil Nadu

Created: 2025-08-13

Job Type: Full Time

Job Description:

Job Position: PMS Analyst – Medical Devices Complaints Handling Job Description: To handle medical device customer allegations in complaints management system . Candidate with knowledge on Medical devices usage, Medical devices reporting including post-market surveillance (PMS) Roles and Responsibilities: To work on medical devices Complaints handling Process. Work with lead in completing daily assignation Organize and manage daily work allocation Complaints remediation using work instruction, compliance to process To drive efficiency and continuous improvement. Collaborate with of cross function team (CFT) such as Intake, MDR, Investigation to execute the project and initiative. Daily status to lead associate Skills: 2 to 7 years of experience in Medical devices complaints handling or any PMS activities Working knowledge of appropriate global medical device regulations, requirements, and standards such as: CFR Parts 803, 806 and 820, ISO 13485, ISO 14971 An excellent communicator, both written and verbal Adopt to cross cultural differences Ability to work in a timeline driven environment Total working experience (TEX): 2 to 7 years Relevant experience (REX): 2+ years Additional info : Immediate joiners will be given preference Position location: Madurai

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