Power Automate / Logic Apps

Work from the Office, Noida LocationAre you comfortable with the Noida Location? This is not a remote or WFH position. Humble request, please do not apply if you are looking for remote or WFH position.Are you an immediate joiner? No candidate will be entertained above a 30-day notice periodRole Summary:You will work with the JSM Consultant and internal teams to implement and maintain Power Automate and Logic Apps flows that connect Microsoft 365, Business Central, and Jira Service Management. This role supports backend automation, dashboard enrichment, and ticket enrichment logic.Key Responsibilities:Assist in building Power Automate / Logic Apps flows for ticket creation, enrichment, notificationsMonitor flow execution and troubleshoot automation failuresBuild automation to sync SPO content (KB), customer contacts, or BC triggers with JSMSupport development of SLA tracking and reporting dashboards (Jira + Power BI/SPO if needed)Maintain documentation for all flows created and updatedWork closely with QA/QC and Jira Consultant to ensure operational flow compliancePerform test automation with sample ticket scenarios to validate functionalityRequirements:1–2 years working with Power Automate or Logic AppsBasic understanding of APIs, webhooks, and JSONFamiliar with Microsoft 365 ecosystem (especially Outlook, SharePoint, Teams)Bonus: Jira/JSM understandingStrong attention to detail and willingness to learn

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