Job Title:
Freelance Salesforce Administrator
Company: Leading MNC
Location: Kozhikode, Kerala
Created: 2026-03-31
Job Type: Full Time
Job Description:
We are looking for an experienced Freelance Salesforce Administrator to join a high-performing engineering team working on scalable products for global enterprise clients.This role is ideal for professionals currently working in a 100% REMOTE setup and looking to take up a long-term freelance or part-time engagement alongside their primary role with competitive compensation and meaningful additional income.Company BackgroundWe are a product engineering firm partnering with top-tier global organizations across consulting, fintech, retail, and consumer tech. Our 750+ strong engineering team delivers high-impact solutions across Product and Data Engineering, with deep expertise in Agentic AI, GenAI, RPA, and Full-stack development.Ongoing Maintenance & Administration• User management, permission sets, profiles, and role hierarchy maintenance• Data quality management, including deduplication, field updates, and record cleanup• Troubleshooting bugs, errors, and system issues as they arise• Managing sandbox environments and deployment processes• Monitoring system health, storage, and API usage• Object clean-up and maintenance for usabilityCustom Flows & Automation• Building, maintaining, and optimising Salesforce Flows (Screen Flows, Auto-launched Flows, Scheduled Flows)• Creating and managing existing custom flows, including routing flows, BDR assignment, stage, status, and update triggers, and pipeline automation• Developing new automation as business processes evolve• Reviewing and retiring legacy workflow rules and process builder automationsReporting & Dashboards• Building and maintaining custom reports and dashboards for Sales, Marketing, and executive leadership• Supporting board-level and pipeline reporting requirements• Integrating Salesforce data with external reporting tools (Power BI, Looker Studio) as needed• Creating and managing list views, report types, and scheduled report deliveryAPI Integrations, Maintenance & Optimisation Salesforce is our single source of truth.The contractor is responsible for maintaining, monitoring, and optimizing all API connections between Salesforce and our connected platforms.• SalesLoft: Maintain bidirectional sync of leads, contacts, and activity data; troubleshoot cadence and task sync issues; optimise field mapping as sales processes evolve• HubSpot: Maintain API connection for marketing-to-sales handoff; ensure lead scoring, campaign attribution, and contact data sync accurately into Salesforce• ConnectWise: Maintain integration supporting partner and MSP opportunity tracking; ensure account and ticket data syncs correctly across platforms• ZoomInfo: Manage data enrichment sync; maintain field mapping for account and contact records; monitor data quality and deduplication resulting from enrichment• Other integrations: Support additional API connections as the business adds new platforms; document all integration architecture and data flows• Proactively monitor API usage, error logs, and sync failures; resolve issues before they impact sales or marketing operations• Manage API version updates and deprecations to ensure integrations remain stable across Salesforce releases• Insycle: Duplicate management process, software deployment, and maintenanceDevelopment & Configuration• Custom object creation, field configuration, and page layout updates• Apex triggers, classes, and Lightning Web Components (LWC) as needed• AppExchange app evaluation, installation, and configuration• Supporting Agentforce evaluation and potential implementationEngagement Requirements• Participation in weekly status calls and sprint planning• Ticket-based project management via Asana or equivalent• Documentation of all customisations, flows, and changes in a shared knowledge base• Collaboration with Sales, Marketing, Technology and Analytics teamsRequired Qualifications• Salesforce Certified Administrator (required)• Salesforce Certified Advanced Administrator or Platform App Builder (preferred)• Salesforce Certified Platform Developer I or II (preferred)• Minimum 6 years of Salesforce development and administration experience• Demonstrated experience with complex Flow architecture• Experience with SalesLoft, HubSpot, and ZoomInfo integrations (strongly preferred)• Excellent written and spoken English communication skills• Experience supporting US-based clients in a remote capacityEngagement DetailsCommitment: ~35 hours per week with predictable workload and clear deliverablesWork Model: 100% remote engagement from our sideCompensation: Monthly payouts with a transparent pay cycleTenure: Long-term engagement for high performers; continuity and stability assuredEligibility: Open only to professionals currently working in a full-time remote role (validated during screening)Growth: Opportunity to work on complex, high-impact products alongside senior engineering leadership