Destination Expert (Holiday Sales- Europe/ South East Asia/ Japan)

Job Description — Destination Expert (Holiday Sales- Europe/ South East Asia/ Japan)Company: Travelexie — A Brand Owned By CYC GroupLocation: Kolkata (On-site)Employment Type: Full-TimeDepartment: Retail Holiday Sales (B2C)About TravelexieTravelexie is a fast-growing premium travel brand under CYC Group, specializing in customized international and domestic holidays, luxury experiences, corporate travel, and MICE. We combine deep destination expertise with high-touch service to deliver unforgettable travel experiencesRole OverviewWe are looking for passionate and target-driven Destination Experts who can convert travel inquiries into high-value bookings through consultative selling.This is a revenue-generating sales role focused on designing customized itineraries, advising clients, and closing holiday packages.Key ResponsibilitiesSales & Revenue Generation (Core)- Handle inbound travel inquiries from website, ads, referrals, and walk-ins - Consult clients to understand preferences, budget, and travel goals - Recommend suitable destinations, routes, and experiences - Design customized itineraries and quotations - Convert leads into confirmed bookings - Achieve monthly revenue and conversion targets - Upsell premium hotels, experiences, and add-ons - Maintain strong follow-up discipline until closureDestination Expertise- Develop deep knowledge of assigned destinations - Advise clients on best seasons, visa requirements, and logistics - Suggest unique experiences and value-added options - Stay updated on travel trends, supplier offerings, and regulationsCustomer Relationship Management- Build trust and long-term relationships with clients - Handle queries professionally via call, email, and WhatsApp - Coordinate with operations team for seamless execution - Encourage repeat bookings and referralsDocumentation & CRM- Maintain accurate records of leads and interactions in CRM - Ensure proper documentation for bookings - Track pipeline and forecast salesKey Performance Indicators (KPIs)- Monthly revenue target - Conversion rate (Lead → Booking) - Average booking value - Follow-up effectiveness - Customer satisfaction & repeat businessCandidate ProfileEducation & Experience- Graduate in any discipline - 1–5+ years experience in travel sales / holiday consulting - Experience selling international packages preferredSkills & Competencies✔ Strong sales and persuasion skills✔ Excellent communication (English & Hindi required)✔ Bengali preferred (for Kolkata market)✔ Customer-centric approach✔ Ability to handle high-value clients✔ Strong negotiation skills✔ Organized and detail-oriented✔ Ability to work under targets and deadlinesPreferred Background- Travel agency or tour operator experience - Experience with customized holiday packages - Knowledge of global destinations (Europe, Japan, Southeast Asia, etc.) - Familiarity with GDS/booking tools is a plusCompensation & Benefits- Fixed salary + attractive performance incentives - High earning potential for top performers - Career growth in a fast-scaling travel company - Exposure to premium global destinations - Dynamic and supportive work environmentWhy Join Travelexie?Work with a rapidly growing premium travel brandHandle high-value international clientsStrong marketing support & lead flowOpportunity to become a specialist in global destinationsUnlimited incentive potentialHow to ApplySend your updated resume to: hr@Subject line: Application — Destination Expert (Travelexie)

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