Vendor Manager

Hiring for /" IT Vendor Management/" in a Bank .Location-Kolkata About the RoleManage four stages of vendor management – i) Segmentation, ii) Collaboration, iii) Implementation & iv) Evaluation. To ensure that all service level agreements (SLAs) for Information Technology (IT) services across the organization are delivered according to specifications.ResponsibilitiesInteracting with vendors concerning any concernsBuild and maintain good relationships with already approved old and new vendors.Communicating with the vendors and performing the quality check and improvementsInteracting with new vendors to explain the expectations and responsibilitiesDeveloping, managing, and administering service management best practices.Monitoring SLA performance for compliance with organizational needs and requirements.Facilitating communication between the IT department and its clients in order to define and maintain the SLAs required for each business unit.IT Vendor Outsourcing management as per RBI Master DirectionMaintenance of Contract Management, Agreement renewals and renewals of Contracts and OrdersMaintaining compliance with regulatory guidelines and assisting in closure of all non-compliant points on IT from internal and external Auditors related to IT Outsourcing Services.Preparation of the due diligence check list for the IT Outsourced Services and updating the IT Vendor List and IT Outsourced Services List.Conducting periodic Performance review of the Service Providers for the IT Outsourced Services.Manage audits and also forefront RBI regulatory pointsMaintaining the Escrow Mechanism for Critical Applications. QualificationsBachelor's degree in supply chain management business administration, or a related field.Proven experience working as a vendor manager.The ability to multitask effectively.

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