Customer Care Executive

Customer Support Executive – Night Shift (Inbound Voice)- LocationSalt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)Shift & Schedule- Night Shift aligned with U.S. time zones- Days Off: Fixed weekends – Saturday & Sunday- Rotation: Monday to Friday workweekAbout the RoleAs a part of our US healthcare support team, you will:- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.- Resolve queries professionally and accurately, ensuring timely issue resolution.- Listen actively, empathize, and provide clear, personalized support.Requirements- Strong communication skills in English (verbal & written), preferably US accent-neutral.- Minimum 12th pass; graduation or diploma is a plus.- Comfortable working night shifts in U.S. time zones.- Preferred: Fresher/Prior experienced, All are welcome.Compensation & Benefits- In-hand Salary: ₹15,000–₹19,000 per month- Travel Allowance + Subsidized Meals- Free Cab Drop after night shift- Attendance Bonus: ₹1,000 per month- Annual Performance Bonus: Up to ₹15,000- PF & ESI coverageInterested candidates are encouraged to apply immediately:Call or WhatsApp: HR Nikita 96096 74350

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