Job Title:
Customer Service Representative
Company: Recruitment Mantra HR Consultancy & Recruitment Agency
Location: Kolkata, West Bengal
Created: 2025-11-06
Job Type: Full Time
Job Description:
Recruitment Mantra Hiring Customer Service Representatives for NFNA Education Pvt. Ltd., Bhawanipore, Kolkata!Job Title:Customer Service Representative Company:NFNA Education Pvt. Ltd. Location:Bhawanipore, Kolkata Employment Type:Full-time, Permanent (Day Shift) Job Description: NFNA Education Pvt. Ltd. is seeking enthusiastic and customer-focused professionals to join our service team as Customer Service Representatives. The ideal candidate should be patient, empathetic, and skilled at handling client queries while ensuring customer satisfaction and smooth communication. Skills Required: Excellent communication skills in English, Hindi, and Bengali Strong problem-solving and listening abilities Customer-centric approach with a positive attitude Ability to manage calls, emails, and service records efficiently Basic computer knowledge and CRM handling skills Perks & Benefits: Entire salary & incentives are in-hand (no deductions) Leave encashment Performance bonus and yearly increment Role Details: Role:Customer Service / Client Support Industry Type:Education / Training Department:Customer Support & Operations Role Category:Customer Success / Client Servicing Education Qualification:Graduate (any discipline) Salary:₹15,000 – ₹18,000 per month + performance incentives Work Mode:In-office (Bhawanipore, Kolkata)