General Manager

Company DescriptionAlaknanda Cruiseline is a leading River Cruise company in India, operating four luxury River Cruises and UP's first ever luxury Floating Hotel in Varanasi. Since 2018, the company has served over 700,000 guests, including high-profile visitors like Honorable PM Shri Narendra Modi Ji on multiple occasions. Renowned for its exceptional service, Alaknanda Cruiseline has earned numerous accolades from the Government of India, the Government of Uttar Pradesh, and Tripadvisor.Role DescriptionThis is a full-time, on-site role for a General Manager, located in Varanasi, on Gangotri - A Divine River Retreat, UP's first ever luxury Floating Hotel having 5-star facilities, catering to elite guests. The General Manager will oversee the daily operations of the business, manage staff, and ensure the highest standards of service and guest satisfaction. Responsibilities include strategic planning, financial management, staff recruitment and training, compliance with legal and safety standards, and maintaining relationships with stakeholders to drive operational excellence and growth.QualificationsAt least 2 years prior experience as GM/AGM at a reputed hotel propertyLeadership and team management skills, including experience in leading and motivating teams effectivelyStrong strategic planning and organizational abilitiesExperience in financial management, planning, and budgetingCustomer service and hospitality management expertiseKnowledge of legal and safety compliance in the hospitality or tourism sectorExcellent communication, interpersonal, and negotiation skillsAbility to work on-site and adapt to a dynamic work environmentBachelor's degree in Business Administration, Hospitality Management, or a related field

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