Human Resources Manager

The HR Manager will oversee all aspects of the Human Resource function for the retail wholesaler business, ensuring effective workforce management, compliance with labor laws, and building a strong culture that supports business growth. The role involves recruitment, employee relations, performance management, training & development, and HR operations tailored to a dynamic retail environment. Location _Kolkata Key Responsibilities: Talent Acquisition & Staffing: Lead recruitment for store staff, sales teams, warehouse, and back-office functions. Ensure timely hiring and onboarding. Employee Relations: Address grievances, ensure healthy work culture, and maintain high employee engagement levels. Performance Management: Implement appraisal systems, set KPIs aligned with retail sales targets, and support career development. Training & Development: Identify skill gaps, coordinate training programs for sales, warehouse, and support staff. HR Operations: Manage payroll inputs, attendance, shift scheduling, leave management, and statutory compliance (PF, ESIC, Shops & Establishment Act, etc.). Policies & Compliance: Draft and implement HR policies, ensure compliance with labor laws, audits, and health & safety regulations. Employee Retention: Drive employee motivation programs, reduce attrition, and promote long-term retention in retail operations. HR Data & Reporting: Maintain HR MIS, generate reports on headcount, attrition, and manpower planning. Requirements: Master’s / Bachelor’s degree in Human Resources, Business Administration, or related field. 6–10 years of HR experience, preferably in retail, wholesale, or FMCG sector . Strong knowledge of labor laws and statutory compliance. Excellent interpersonal, communication, and conflict-resolution skills. Hands-on experience with HRMS/payroll software. Ability to manage diverse workforce including sales, warehouse, and support staff.

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