Job Title:
Branch Incharge - Gold Loan
Company: Bandhan Bank
Location: Kolkata, West Bengal
Created: 2026-01-26
Job Type: Full Time
Job Description:
Work with management in establishing growth, sales, and profit objectives for the Gold Loan department;provide input to these objectives and to the manner in which performance will be measured andcontrolled.● Ensure training & development of all Gold Loan Staffs● Ensuring basic operational hygiene, while following product guidelines & laid-down process● Oversee the proper security & storage of Gold packets● Ensuring optimum customer service.● Maintain current knowledge of the guidelines of the Reserve Bank of India and all other regulatoryauthorities relating to Gold Loan operations● Ensure that all reporting and management information is provided on a timely basis to the highermanagement● Conduct regularly scheduled sales and customer service meetings; actively encourages staff to buildcustomer relationships● Regular Branch Visit , DSC & active participation in all kind of promotional & marketing activities.● Implement strategies to achieve financial targets and qualitative goals assigned to the branch as part ofBank’s overall strategic plan● Review Gold Loan Valuers performance throughout the probationary period and on an annual basisthereafter. Supervising assayer’s daily activity● Develop forecasts, financial objectives and business plans● Performing such other tasks as maybe assigned by the Management● Replying to concurrent Audit● Tracking Margin Money scenarios & ensuring collection of all Overdue● Organizing Auction of Gold Loan , as per requirement● Ensure to achieving the disbursement , booksize and collection target month on month.● Ensuring timely renewal of Gold Loan, A/C’s, thus arresting portfolio erosion and Any other duties as may beassigned2● Supervision of Valuation process● Need to actively engage in implementation of the New Gold Loan System.