Branch Incharge - Gold Loan

Work with management in establishing growth, sales, and profit objectives for the Gold Loan department; provide input to these objectives and to the manner in which performance will be measured and controlled. ● Ensure training & development of all Gold Loan Staffs ● Ensuring basic operational hygiene, while following product guidelines & laid-down process ● Oversee the proper security & storage of Gold packets ● Ensuring optimum customer service. ● Maintain current knowledge of the guidelines of the Reserve Bank of India and all other regulatory authorities relating to Gold Loan operations ● Ensure that all reporting and management information is provided on a timely basis to the higher management ● Conduct regularly scheduled sales and customer service meetings; actively encourages staff to build customer relationships ● Regular Branch Visit , DSC & active participation in all kind of promotional & marketing activities. ● Implement strategies to achieve financial targets and qualitative goals assigned to the branch as part of Bank’s overall strategic plan ● Review Gold Loan Valuers performance throughout the probationary period and on an annual basis thereafter. Supervising assayer’s daily activity ● Develop forecasts, financial objectives and business plans ● Performing such other tasks as maybe assigned by the Management ● Replying to concurrent Audit ● Tracking Margin Money scenarios & ensuring collection of all Overdue ● Organizing Auction of Gold Loan , as per requirement ● Ensure to achieving the disbursement , booksize and collection target month on month. ● Ensuring timely renewal of Gold Loan, A/C’s, thus arresting portfolio erosion and Any other duties as may be assigned 2 ● Supervision of Valuation process ● Need to actively engage in implementation of the New Gold Loan System.

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