Sales Consultant

Job Title: Cruise Tourism Sales ConsultantJob PurposeWe are looking for a results-driven Cruise Sales Executive to promote and sell domestic and international cruise packages. The role is primarily sales-focused, with responsibility for converting enquiries into confirmed bookings, achieving revenue targets, and delivering an excellent client experience.Key ResponsibilitiesSales & Revenue GenerationHandle inbound and outbound enquiries related to cruise holidays.Promote and sell international and domestic cruise packages to individual and corporate clients.Understand customer requirements and recommend suitable cruise itineraries, cabins, and sailings.Prepare accurate cruise quotations, explain inclusions/exclusions, and close sales effectively.Achieve and exceed assigned monthly and annual cruise sales targets.Upsell cruise add-ons such as shore excursions, beverage packages, insurance, hotels, and flights.Client Follow-ups & ConversionsPerform regular follow-ups on leads via calls, emails, and WhatsApp.Maintain high conversion ratios through proactive client engagement and persuasion.Address client queries, objections, and concerns to ensure booking confirmation.Build strong relationships with repeat and referral clients.Booking Coordination (Sales Support)Coordinate with cruise lines and internal operations teams for availability and confirmations.Ensure timely collection of payments as per company and cruise line policies.Share booking details accurately with the operations team for smooth execution.CRM & ReportingUpdate leads, follow-ups, and bookings accurately in CRM or internal systems.Track daily sales activity, conversions, and pipeline status.Submit regular performance and revenue reports to the reporting manager.Key Skills & CompetenciesStrong sales and negotiation skillsExcellent communication and convincing abilitiesCustomer-focused approach with strong follow-up disciplineBasic knowledge of cruise products and destinations (training will be provided)Ability to work under targets and deadlinesProficiency in MS Office and CRM toolsEducational QualificationGraduate in any discipline (Travel & Tourism preferred)Experience1–4 years of experience in travel sales, holiday sales, or cruise salesExperience in leisure travel or cruise sales will be an added advantageKey Performance Indicators (KPIs)Cruise sales target achievementLead-to-booking conversion ratioRevenue generated per monthFollow-up effectiveness and client response timeRepeat and referral businessWhy Join Us?Attractive incentive structureOpportunity to work with leading international cruise brandsGrowth opportunities in a fast-expanding leisure travel segment

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