Customer Support Executive

About Us: Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive , handling customer queries via WhatsApp and online platforms . Key Responsibilities: ·       Respond promptly and professionally to customer inquiries via WhatsApp and online channels. ·       Provide accurate product/service information and resolve queries effectively. ·       Maintain detailed records of customer interactions and feedback. ·       Coordinate with relevant internal teams to ensure timely resolution of issues. ·       Build positive relationships with customers to enhance satisfaction and loyalty. ·       Stay updated with product knowledge, especially fitness equipment, to assist customers better. Qualifications & Skills: ·       Graduate in any discipline. ·       Excellent communication skills in English (mandatory). ·       Knowledge of Arabic language will be an added advantage. ·       Freshers are welcome; prior experience in customer service is a plus. ·       Interest and knowledge in fitness equipment will be an added advantage. ·       Strong interpersonal skills, patience, and problem-solving ability. ·       Basic computer proficiency and familiarity with online communication tools. What We Offer: ·       Opportunity to work with a dynamic and growing team. ·       Learning and development in customer service and fitness equipment knowledge. ·       Positive and collaborative work pany Description

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