Branch Collections Executive - Telangana

Role & responsibilities- Responsible for timely recovery of EMI dues and outstanding amounts from business loan customers. - Follow-up through phone calls, field visits, and legal reminders as needed. - Maintain regular contact with delinquent borrowers. - Understand customer financial challenges and negotiate payment plans if required. - Conduct field visits to customers' business locations or residences. - Trace absconding or non-contactable borrowers using available data and leads. - Maintain daily reports of collection efforts and payment updates. - Collaborate with credit, sales, and legal departments to address complex default cases. - Escalate high-risk accounts for legal or repossession actions, if necessary. - Maintain accurate and updated records of collections, communications, and repayment commitments. - Educate borrowers on the impact of non-payment. - Work on settlement proposals or restructuring of loans in coordination with the credit team.

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