Remote Support Professional

About Us We are a leading provider of remote work solutions, helping businesses in North America build efficient remote teams for Administration, Customer Service, Accounting, and Operations roles. Distinguished by our rigorous standards, we excel in: Selectively recruiting top industry professionals Delivering comprehensive training to ensure peak performance Offering superior account management for seamless operations Embracing professionalism and efficiency with us means working with unparalleled expertise. Job Summary This virtual assistant position requires a background in Executive Assistance to provide administrative support to US-based businesses. Effective communication skills are essential as you will manage correspondence and address inquiries, while conducting research and assisting in project management tasks. Responsibilities Administrative/Executive Assistance: Manage executives' schedules, handle emails and messages, prepare documents, reports, and presentations. Excel and MIS Reporting: Utilize advanced Excel skills to generate insightful MIS reports, prepare spreadsheets, and dashboards providing accurate data-driven insights. Handle Business Operations: Drive seamless business operations by overseeing processes, fostering cross-functional collaboration, and implementing efficiency-enhancing initiatives. Project Management: Oversee project planning, execution, and tracking to ensure timely delivery and alignment with business goals; coordinate cross-functional teams and manage project timelines. Data Management: Perform accurate data entry, maintain organized records, and manage file systems. Research: Conduct online research to gather relevant data and information and prepare summaries and reports. Vendor Management: Manage communication, documents, and invoices; process and track orders and take care of compliance and vendor contracts. Qualifications Minimum 3 years of full-time corporate work experience Exceptional written and verbal communication skills Bachelor's or Master's degree Advanced proficiency in Excel/Google Sheets Excellent time management and organizational abilities Demonstrated ability to identify and resolve issues proactively A team player who can collaborate effectively with colleagues at all levels Ability to prioritize tasks and work independently in a remote setting Prior experience in US healthcare (insurance, billing, or administration) is a plus Schedule US Shifts Only Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Monday - Friday Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Monday - Friday Requirements Quiet and brightly illuminated work environment Laptop with Minimum 8GB RAM, I5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone

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