Customer Support Assistant

Customer Support Assistant — HiringWe are supporting a partner company in identifying a Customer Support Assistant to help manage client interactions and ensure a smooth support experience across communication channels.This role is suited for someone who is responsive, organized, and comfortable assisting customers in a structured environment.What you will be working on • Responding to customer inquiries via chat, email, or other channels • Assisting with resolving basic issues and escalating when needed • Maintaining accurate records of customer interactions • Supporting onboarding and general customer guidance • Monitoring requests and ensuring timely responses • Collaborating with internal teams to resolve customer concernsWhat we are looking for • Strong written communication and interpersonal skills • Customer-focused and problem-solving mindset • Ability to manage multiple conversations efficiently • Attention to detail and organizational skills • Comfortable working with digital tools and support systems • Ability to work independently in a remote setupWork format • Full-time • Remote or FreelanceApplications are reviewed as they are received.

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