Customer Service Representative

About the Company The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. About the Role The role involves engaging with customers and ensuring their needs are met effectively. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Need to resolve technical queries related to Samsung home appliances Qualification: Btech, BCA, Bsc Computer Science, Diploma in Engineering Gujarati, English and Hindi language is required Required Skills Excellent communication skills Technical troubleshooting abilities Preferred Skills Experience in customer service Pay range and compensation package CTC-21 K It is a Work from home job and fresher can also apply. System Requirements i5 or above Windows 11 or above Wifi speed- 20 Mbps or above UPS or inverter required 8GB RAM or above For more Information, please call Hr Alisha Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

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