Lead UX Designer

Lead UX Designer (Contract, 6 Months)Product: Maatra (Private Beta)Location: Remote | IndiaDesigning for moments that matterMost products today are designed to keep people engaged. Maatra is being designed to help families stay calm when things matter.We’re building a family-first health platform for India—where health is not managed by individuals, but by families. Our beta users consistently tell us the same thing: “This feels calm. It feels trustworthy.”This role exists to protect that quality—and deepen it—as we scale.About MaatraMaatra (supports the person in every family who manages health: records, appointments, medications, emergencies, and decisions—often across generations.Our category has a few hard constraints:Usage is episodic, not dailyWhen users need us most, they’re often stressed or overwhelmedWe have to help them pick up exactly where they left offTrust has to be earned consistently over time, not announced onceValue has to be discovered progressively, without overwhelmOur job is to reduce chaos, not add features.We are currently in private beta, iterating weekly with real families. Design decisions made now will shape how trust is built for years—and help define a new category: family health infrastructure, not just another health app.What makes this role interestingYou’ll design for trust, clarity, and emotional safety, not dopamine loopsYou’ll work on AI-enabled workflows, where the real challenge is when and how AI should intervene—and when it shouldn’tYou’ll design systems that work across multiple family members, roles, and permissionsYou’ll design for resumption and continuity, not just first-time flowsYou’ll be shaping a product while it’s still malleable, not polishing something already setThis is a role for someone who enjoys thinking deeply about how people make decisions under uncertainty.Pace and expectationsWe move fast—but not sloppily.Design decisions are well thought through, but releases are always urgent. You should be comfortable operating in that tension: making careful calls, then shipping and iterating in short cycles.What you’ll doOwn UX end-to-end for the product—from research to shipped experienceDesign mobile-first flows that simplify complex, real-world health workflowsWork closely with founders and engineers to iterate continuously during betaDesign and refine AI-assisted interactions that feel supportive, not intrusiveMaintain coherence across flows, states, and edge cases as the product evolvesExplain and defend design decisions clearly, then adapt them based on feedbackDeliver production-ready designs in Figma and support implementation closelyThis is a hands-on role. You will be designing, revising, and refining—often in short cycles.Design systemsWe use a component-driven design system in Figma, based on atomic design principles (tokens, variants, linked styles). All dev-facing screens are built using these components.You should be comfortable:Working inside an existing systemExtending it thoughtfullyKnowing when not to create new componentsWho this is forYou’re likely a fit if you:Have 5-7 years of product design experience, primarily mobileHave designed complex or trust-sensitive systemsCare deeply about information architecture and interaction clarityAre comfortable owning ambiguous problems without waiting for perfect briefsCan defend your thinking—and change your mind when neededAre fluent in Figma and modern design systemsAre curious about how AI changes workflows, not just UIExperience with healthcare or AI is a plus—but good judgment matters more.Why join nowYou’ll help define how AI-powered products earn trust, not just attentionYou’ll influence foundational UX decisions while the product is still formingYou’ll work directly with founders—no layers, no translation lossYou’ll help build a new category, not just a feature setIf you’re driven by the idea of designing calm systems in noisy, high-stakes domains, this role will stretch you in the right way.

Apply Now