Customer Support Specialist

We’re hiring- Customer Support SpecialistFull-time | $900-$1000 CAD/month | 45 hours/week (7LPA)We’re looking for someone who enjoys solving real problems and talking to customers.This is a hands-on support role. You’ll be helping customers using streaming services and devices, fixing issues, answering questions, and making sure they have a smooth experience.If you like figuring things out, taking responsibility, and doing things the right way, this role will suit you.What we’re looking for●      Good understanding of streaming and entertainment devices(Android boxes, smart TVs, mobile devices, streaming apps)●      2–4+ years of experience in IT support or technical customer support●      Clear written and spoken communication●      Strong customer handling skills and understanding of customer experience●      Someone who takes ownership and follows things throughImportant to knowThis role needs good judgment and being comfortable with things not always being clearly defined.You should be open to learning, improving how things are done, and growing with the role.What you’ll do●      Help customers troubleshoot issues across devices and services●      Handle problems end to end, not just reply and move on●      Work with the team to improve customer communication and support processes●      Keep customer communication and experience calm, clear, and humanHow to apply:-Apply on LinkedIn and It's mandaroy to Fill the form below:candidates will be asked a few questions so we can understand how you think and work.

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