Sales Support Specialist

Organization Description: Jaipur Rugs is a social enterprise that connects rural craftsmanship with global markets through its luxurious handmade carpets. It is a family-run business that offers an exclusive range of hand-knotted and hand-woven rugs made using 2500 years old traditional art forms. The founder, Mr. Nand Kishore Chaudhary created a unique business model, which provides livelihood to the artisans at their doorstep. This changed the standard practice of involving middlemen to work with artisanal communities. The company currently has a network of over 40,000 artisans spread across 600 rural Indian villages in five states of India. It has an end-to-end business model, right from sourcing of wool to exporting a finished handmade rug.The modern and eclectic collection of rugs, made using the finest wool and silk, has won numerous global awards and is currently exported to more than 45 countries with the US sales arm, Jaipur Living, Inc. located in Georgia, Atlanta.Sales Support Specialist- Rug Maintenance businessKey Responsibilities:Understand the importance of accurate reporting and timely follow-upHandle customer queries, concerns and feedback.Maintain and ensure accuracy of databasesCoordinate between data management and operations teamsQualification :Bachelor's degree in Business Administration and related fieldSuperior communication SkillProficiency in Excel and analysis tools

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