Job Title:
PLM Support Analyst
Company: Programmers.io
Location: Jaipur, Rajasthan
Created: 2026-05-14
Job Type: Full Time
Job Description:
Job Title : PLM Support AnalystRequired Experience (Years) : 5 to 9 YearsShift Timings : 7 PM IST to 4 AM IST (Night Shift)Job Location : RemoteWe are looking for a PLM Support Analyst to provide application and operational support across multiple enterprise engineering and project management tools. The candidate will work closely with internal teams to ensure smooth day-to-day support, issue resolution, and user assistance.Note :- 100% Remote Role (PAN India)Tools & TechnologiesThe candidate will be expected to support the following platforms:Windchill.Jira.Confluence.Bitbucket.Polarion.Key ResponsibilitiesProvide L1/L2 application support for enterprise tools.Troubleshoot user issues and coordinate resolutions.Support ticket handling, access management, and workflow assistance.Collaborate with internal stakeholders and engineering teams.Maintain documentation and knowledge transfer materials.Participate in KT (Knowledge Transfer) sessions during onboarding.Monitor tool performance and escalate critical issues when required.Required SkillsExperience supporting enterprise applications or PLM/ALM tools.Familiarity with engineering/project collaboration platforms.Strong troubleshooting and communication skills.Ability to manage multiple support requests effectively.Understanding of SDLC, Agile workflows, or DevOps collaboration tools is a plus.Please share your resume on