Specialist - Product Implementation

About GreytipgreytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless ‘Hire-to-Retire’ solutions, powered by AI-driven analytics for enhanced employee experiences.Trusted by CFOs, loved by CHROs, and proudly Great Place to Work® Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As India’s leading HRMS provider, we are rapidly expanding in MEA and SEA markets with world-class, Made-in-India software.At greytHR, people come first. Our Great Place to Work® Certification reflects our commitment to fostering a high-trust, high-performance culture where employees are valued, empowered, and inspired to thrive.Job SummaryWe are seeking a detail-oriented and client-focused Specialist – Product Implementation to manage end-to-end product onboarding and deployment for our clients. This role involves gathering business requirements, configuring the product, managing data migration, conducting UAT, and ensuring smooth go-live. The Specialist will also collaborate closely with cross-functional teams to deliver high-quality implementations, driving customer satisfaction and long-term adoption.Key Responsibilities:Manage the full implementation lifecycle including requirement gathering, configuration, testing, and deployment.Conduct client workshops to understand business processes and map them to product capabilities.Configure product modules and workflows to align with customer requirements.Manage and validate data migration activities, ensuring accuracy and integrity.Provide training and knowledge transfer to client teams during UAT and post go-live.Coordinate with internal teams (Product, Engineering, Support, Customer Success) for issue resolution.Track project progress, communicate status updates, and manage risks to ensure timely delivery.Document implementation best practices, templates, and client-specific configurations for reusability.Act as the primary point of contact for clients during the implementation phase, ensuring a seamless handover to the support team.Required Qualifications:EducationalBachelor’s degree in Computer Science, Information Technology, Business, or related field.Professional2–4 years of experience in product implementation, solution delivery, or consulting.Strong knowledge of SaaS/HRMS/Enterprise software workflows.Hands-on experience with data migration, system configuration, and UAT management.Proficiency in MS Excel/SQL for data handling and analysis.Strong communication, presentation, and client-facing skills.Ability to manage multiple implementations simultaneously while meeting deadlines.

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