Employee Relations Manager | US MNC

Role: Program Manager -Employee Relations Location: Indore (MP)Roles and Responsibilities: Case Management Handle employee relations cases such as: Performance issues (PIPs) Misconduct or behavioral issues Grievances and complaints Harassment and discrimination allegations Attendance / absenteeism issuesInvestigations Conductfair, thorough, and confidentialworkplace investigations. Interview complainants, witnesses, and respondents. Gather and analyze evidence (emails, messages, reports, etc.). Prepare detailed investigation summaries and findings.Performance & Conduct Management Support managers in handling underperformance: Drafting and managingPerformance Improvement Plans (PIPs). Coaching on feedback delivery and documentation. Advise ondisciplinary actions(warnings, suspensions, terminations).Policy & Compliance Ensure consistent application of company policies, employee handbooks, and local labor laws.Employee Engagement & Culture Promote positive employee relations through proactive initiatives. Identify systemic issues from ER cases and suggest cultural improvements.Use HR case management tools (e.g., ServiceNow HR, Workday ER.

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