Admission Counsellor

The Admission Counsellor will be responsible for student recruitment and enrolment by counselling prospective students and parents, guiding them through program selection, managing end-to-end admission processes, achieving enrolment targets, and supporting outreach and promotional activities.Key ResponsibilitiesStudent Counselling & Conversion- Counsel prospective students and parents through walk-ins, phone calls, emails, WhatsApp, and online inquiries. - Understand student interests and guide them towards suitable UG/PG programs. - Explain program structure, eligibility, fee details, scholarships, and career outcomes clearly. - Maintain a high conversion ratio from enquiry to application and admission.Admissions Process Handling- Manage end-to-end admission workflow: enquiry → application → documentation → fee payment → confirmation. - Assist students in filling application forms and uploading documents correctly. - Ensure completeness and accuracy of student data in admission systems.Lead Management & Follow-ups- Manage leads generated through marketing campaigns, web portals, social media, and referrals. - Ensure timely follow-up and nurture leads to closure. - Maintain accurate records of interactions and admission status in CRM.Outreach & Promotional Activities- Participate in school/college visits, education fairs, seminars, open houses, and campus tours. - Support digital and offline campaigns by coordinating with marketing teams. - Build and maintain relationships with schools, coaching centers, and education consultants.Reporting & Documentation- Prepare daily/weekly reports on leads, counselling done, applications received, and conversions. - Maintain enquiry registers, admission files, and student communication logs. - Ensure adherence to University admission policies and compliance requirements.Key Performance Indicators (KPIs)- Number of enquiries handled and quality of counselling. - Applications generated and admissions closed. - Conversion rate (Enquiry → Admission). - Follow-up turnaround time and lead closure cycle. - Accuracy of data and documentation compliance.Desired Candidate ProfileQualification- Graduate in any discipline (MBA/PG preferred). - Prior experience in university/education admissions will be an added advantage.Experience- 3–5 years in admissions / sales counselling / education consulting / student recruitment. - Freshers with strong communication and persuasion skills may also be considered.Skills & Competencies- Excellent communication skills (English + Hindi/Regional language preferred). - Strong convincing, counselling, and interpersonal skills. - Target driven, result oriented, able to manage pressure during peak admission season. - Good computer skills (MS Excel, Google sheets, CRM tools). - Professional grooming and student-friendly attitude. - Ability to work on weekends/holidays during admission drives and events.

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