Qualification & Experience• Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience)• 2+ years providing customer-facing technical support (Web based products or e-commerce preferred)• Candidates with lesser experience will be considered for appropriate roles.In order to be successful in this role, we need someone who has:• Must have experience installing, implementing, or maintaining one (or more) of the following:- LDAP/Active Directory - SSO (e.g. SAML, SiteMinder) - Email Infrastructure - Web Services (consuming or providing) (SOAP, REST) - Data Extraction Technologies (e.g. JDBC, ODBC) - Network infrastructure• Any bi-directional, automated integration between two systems