Deputy Manager - Learning Management System Administration

Your Role and Responsibilities: As an Assistant Manager - Learning Administration, you are responsible for the creation & administration of Learning modules.Your primary responsibilities include: Creating courses/classes via the Learning Administration System (LMS). Enrolling learners on classes. Modifying course/class data. Cancelling courses/classes.Required Experience: Graduate/Postgraduate (MBA HR is preferred) with 10+ years of overall experience handling Learning Administration for any International IT / ITES Company. Excellent communication skills in English both oral & written. Strong knowledge of MS Excel. Ability to pre-empt potential issues and reprioritize work to meet the ever-changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans. Ability to think through complex issues and situations and develop robust, well-thought-out solutions that meet the needs of the business. Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements. Excellent Customer Service skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to detail Teamwork – the ability to work well within the team. Should be flexible to work in shifts.Preferred Skills: Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Enhance technical skills by attending educational workshops, reviewing publications etc.

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