Virtualization Engineer

Job Title: Virtualization Engineer – VMware & HCILocation: Hyderabad (Work From Office)Job Type: Full-TimeShift: 24/7 Rotational Shifts (including North America time zones)Experience: 2 – 8 Years (IT Infrastructure & Virtualization)Job SummaryWe are looking for a skilled Virtualization Engineer with strong hands-on experience in VMware and Hyper-Converged Infrastructure (HCI) to manage, support, and optimize enterprise virtualization platforms. The role involves day-to-day operations, troubleshooting, upgrades, and migrations across VMware-based environments, with a focus on availability, performance, and customer satisfaction.The ideal candidate will have experience working in a managed services or large-scale enterprise environment, handling incidents, changes, and major outages while collaborating with cross-functional teams.Key ResponsibilitiesManage and support VMware vSphere / ESXi environments across production and non-production setups.Administer and troubleshoot HCI platforms (vSAN preferred; Nutanix is a plus).Perform VM provisioning, capacity planning, performance tuning, and health checks.Handle VMware upgrades, patching, and lifecycle management using VMware Update Manager / Lifecycle Manager.Support on-prem to cloud and cloud to on-prem migrations involving VMware workloads.Manage backup and recovery operations, primarily using Veeam.Work closely with storage and network teams to resolve performance and availability issues.Participate in major incident management, root cause analysis (RCA), and service restoration.Follow ITIL processes for Incident, Problem, Change, Service Request, and CAB activities.Provide support in a 24×7 managed services environment.Maintain documentation, SOPs, and knowledge base articles.Primary Skills (Mandatory)Strong hands-on experience with VMware vSphere, ESXi, vCenter.Solid experience with Hyper-Converged Infrastructure (HCI) – preferably VMware vSAN.Good understanding of compute, storage, and networking concepts in virtualized environments.Experience with HA, DRS, clusters, and fault tolerance in VMware.Working knowledge of Windows Server clustering.Basic administration knowledge of Windows and Linux guest OS.Familiarity with ITIL processes (IM, PM, CR, SR, CAB).Strong communication skills and customer-facing experience.Willingness to work in 24/7 rotational shifts, including NA shifts.Desired / Good-to-Have SkillsExposure to Pacemaker HA clusters or other Linux HA solutions.Experience with VMware vSAN advanced troubleshooting.Knowledge of Nutanix AHV (added advantage).Automation exposure using Shell scripting, PowerCLI, or Ansible.Experience in DR drills, failover testing, and BCP activities.Exposure to cloud platforms (Azure / AWS) in VMware-integrated environments.Educational & Certification RequirementsBachelor’s degree in Computer Science, IT, or a related discipline.VMware Certified Professional (VCP) – Preferred.Microsoft certifications (MCSE or equivalent) – Good to have.

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