SCCM Administrator

Role :End User Computing Lead SMERequired Technical Skill Set: EUC competency on all domains with additional expertise on Desktop/Laptop configuration with Leadership quality, MECM, Intune, App packagingDesired Experience Range: 8-12 yearsLocation of Requirement :HyderabadNotice Period: Immediate to 45 days onlyDesired Competencies (Technical/Behavioral Competency)Must-HaveExcellent communication skills, handling customers and matching the paceUnderstanding of EUC role, leadership skillsInnovation ideas and automation opportunities in EUCBest Practices on improving/stabilizing EUC OperationsMust have a good experience in Image ManagementExpertise in Device management tools such as Intune and Microsoft Configuration Manager (MCM) components formerly known as MECM/SCCMAuto-pilot, Patch Management, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.Expertise in maintaining and troubleshooting the Windows (client and server) operating system.Strong knowledge of Windows (client and server) operating systems.Understand Active Directory administration with emphasis on organizational units, group policy and client interaction/security.Scripting experience in PowerShell is a plus. Image ManagementGood knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.Experience with managing iOS, Windows & Android devices in a Global environment.Generate reports and share with stakeholdersResource Management, Shift Management, Stake Holder Management, Quality Management, Knowledge ManagementProcess knowledge on ITILManaging Team members and helping on their career aspirationsGood-to-HaveProject Management experience a plusAssessment of customer's environment prior to migration.Project plan developmentMethodical approach to problem solving and resolutionSelf-driven and resourceful to achieve goals independently as well as work well in groupsExposed to best practice design & Implementation methodologyWillingness to proactively provide input for improvementsExperience with Problem and Change Management processes and applicationsExcellent written and verbal communication skills.Excellent leadership skills and teamwork skills. Results oriented, high energy, self-motivatedResponsibility of / Expectations from the Role Publishing the customer required reports - Daily, Weekly, Monthly, QuarterlyIdentify the Risk and issue, action and mitigation planIdentifying the area of improvements and execute them with customer approvalProven People Management skills

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