Supervisor, Insurance Operations [T500-21998]

About McDonald’s:One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.Accounting Ops (Insurance & Retirement)Role Title: Supervisor, Insurance OperationsFunction: FinanceLevel: G3 – SupervisorRole Summary:At McDonald's, we believe that our success begins and ends with our people. We are committed to fostering an inclusive culture where every employee can thrive and contribute their best.McDonald’s has an exciting opportunity for a Supervisor, Insurance Operations. This role supports the execution of core insurance operations, including policy administration, claims processing, and premium reconciliation. The Supervisor will oversee estimate calculations in partnership with vendors and actuaries, monitor compliance indicators, and support internal control testing. This position reports to the Manager Accounting Operations (Insurance & Retirement) and manages a team of specialists, playing a key role in maintaining operational accuracy and alignment with enterprise procedures.The candidate is expected to reside in Hyderabad, IndiaKey Responsibilities:Support execution of core insurance operations by assisting with policy administration, claims processing, and premium reconciliation activities, ensuring alignment with enterprise procedures and regulatory requirements.Oversees estimate calculations in collaboration with vendors and actuariesMonitor compliance and risk indicators by supporting internal control testing, exception tracking, and remediation efforts in partnership with audit and compliance teams.Manage a team of specialists, providing guidance and oversight to ensure accurate and timely execution of tasksDrive insurance operations process improvement initiatives to streamline workflows in partnership with Manager, Accounting Operations (Insurance & Retirement)Knowledge and Skill Requirements:Bachelor’s degree in Accounting, Finance, Business Administration, Insurance, or related field preferredCertifications such as CPCU are a plusMinimum of 3+ years of experience in insurance operations within a corporate or financial services environmentExperience managing teams and coordinating with third-party providersEnglish Proficiency (written and verbal IRL Level 4)Demonstrates analytical thinking and sound judgmentAdheres to compliance standards and supports governance frameworksCoaches and develops team members to achieve performance goalsDrives continuous improvement across operationsExecutes operational tasks with precision and consistency

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