Clinic Account Manager (Field renewals - health insurance)

Clinic Account ManagerLocation:Hyderabad | Function: Renewals & Client Servicing | Type: Full-TimeAbout the RoleAt Even Healthcare, we don’t just sell health plans — we deliver peace of mind. As a Relationship Manager, you'll be the go-to expert for customers post-purchase. You’ll own a portfolio of accounts, ensure every customer knows how to use their plan, solve service issues, and most importantly — retain and grow revenue through excellent customer experience. This is not a back-end desk job. It's a high-impact, on-ground role where you meet real people, solve real problems, and see the difference you make.What You’ll Do Drive Renewals & RetentionMeet customers whose plans are up for renewal. Build trust, solve blockers, and ensure they continue with us for the long term. Keep track of renewal timelines and close them proactively.Customer Servicing & OnboardingEducate customers on how to use the app, file claims, and access health services. Be the go-to person when they need support — from hospital visits to documentation help.Solve Escalations On-GroundHandle critical customer escalations — especially when things go wrong. Coordinate with internal teams to resolve issues quickly and empathetically.Grow Revenue from Existing AccountsIdentify opportunities to cross-sell and upsell additional services. Pitch value-added offerings that make sense for each customer. Drive referrals from happy, well-serviced clients.What Makes You a Great Fit 1–4 years of experience in Field Sales, Insurance Renewals, Customer Servicing, or Healthcare Excellent communication in Hindi + English + Regional language of the city Empathetic, patient, and able to handle tough conversations Tech-savvy — you’re comfortable with mobile apps, digital processes, and CRMs Target-driven and self-motivated to own customer outcomes.

Apply Now