HR Manager [T500-23700]

Overview:We are seeking an experienced HR Manager to lead end-to-end HR delivery for our India Global Capability Center. This role partners with regional and global stakeholders to strengthen HR operations, drive talent programs, and fostering a compliant and engaging workplace aligned with global standards.As a key HR partner to business leaders, the HR Manager will support the growth and scalability of the GCC by overseeing the full employee lifecycle, managing employee relations, and ensuring adherence to Indian labor laws and company governance frameworks. The role combines hands-on execution with people leadership and cross-functional collaboration, supporting a diverse workforce across technology, engineering, shared services, and corporate functionsKey Responsibilities:HR Operations & Employee LifecycleLead end-to-end HR operations for the India GCC, including onboarding, offboarding, employee data management, and HR service deliveryEnsure consistent application of global HR policies while adapting to local regulatory requirementsServe as primary escalation point for employee relations issues and workplace concernsTalent Management & Workforce PlanningPartner with business and GCC leadership on workforce planning, hiring strategy, and capacity scalingSupport recruiting teams on hiring demand, offer alignment, and onboarding readinessLead performance management, promotion cycles, and talent review processesEmployee Relations & ComplianceManage employee relations matters, investigations, and disciplinary actions in compliance with Indian labour lawsEnsure compliance with statutory requirements (Shops & Establishments Act, Factories Act where applicable, POSH, labour codes)Partner with Legal and Compliance teams on audits and risk mitigationCompensation, Benefits & RewardsSupport compensation planning, annual merit cycles, and incentive programsPartner with global Total Rewards teams to localize benefits and rewards for IndiaEnsure market competitiveness and internal equityLearning, Engagement & CultureSupport learning and development initiatives, leadership development, and manager enablementDrive employee engagement programs and culture initiatives aligned with global valuesSupport change management and communication during periods of growth or transformationHR Governance & Stakeholder PartnershipAct as a trusted HR advisor to GCC leadership and global HR partnersSupport HR reporting, metrics, and dashboards for leadership reviewsContribute to continuous improvement of HR processes and operating modelsQualifications & Experience:EducationA bachelor’s degree in human resources, Business Administration, Industrial Relations, or related field (or equivalent experience)Preferred master’s degree in human resourcesExperience8–12 years of experience in Human Resources5-7 years in an HR Manager or HR Business Partner capacityExperience supporting technology, engineering, or shared services organizationsExperience working in a Global Capability Center (GCC) or multinational environment preferredExperience scaling GCCs from early stage to mature operationsExperience partnering with U.S. or EMEA-based leadership teamsStrong understanding of Indian labor law and employment practicesHR certification (e.g., SHRM-SCP, SHRM-CP, CIPD, NHRDN) preferredTools & Systems:HR Systems & PlatformsHRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM)Applicant Tracking Systems (ATS) (e.g., SAP Success Factors, Workday, Greenhouse, iCIMS)Performance management and talent systemsPayroll, Benefits & Compliance:India payroll systems and vendorsStatutory compliance tools (PF, ESI, PT, Gratuity)Employee data privacy and records managementReporting & Analytics:HR dashboards and reporting tools (Excel advanced; Power BI preferred)Headcount, attrition, engagement, and DEI metricsCollaboration & EnablementMicrosoft 365 or equivalent collaboration platformsHR knowledge base and case management toolsCore Competencies:Strong business and people acumen with a practical, execution-focused mindsetAbility to balance global standards with local business needsSound judgment in employee relations and compliance mattersEffective stakeholder management and communication skillsCapability to lead change and drive disciplined executionWho should apply:Professionals who:Bring hands-on experience managing end-to-end HR operationsAre comfortable partnering with global stakeholders in a GCC or multinational environmentApply sound judgment in employee relations and compliance matters

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