Hiring for AWS Connect - PAN INDIA

Dear Tech ProfessionalGreetings from Tata Consultancy ServicesTCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.What we are looking for: AWS ConnectLocation: PAN INDIAInterview Mode: Virtual mode (Microsoft Teams)Exp: 10-15 Years1. Amazon Connect Development (Amazon Connect, Lex, Polly, etc.)o Experience designing and deploying voice workflows using Amazon Connect.o Integration with Lex for conversational AI and Polly for text-to-speech.o Custom contact flows, Lambda integrations, and real-time analytics.2. AWS Expertiseo Deep understanding of core AWS services: Lambda, DynamoDB, S3, CloudFormation, IAM, CloudWatch, etc.o Experience with serverless architecture and microservices.o Strong grasp of security best practices and cost optimization.3. Telephony & Contact Centre Applicationso Knowledge of SIP, VoIP, IVR systems, and CTI integrations.o Experience with call routing, queue management, and real-time dashboards.o Familiarity with legacy systems and migration strategies to cloud-based platformsRegardsPrashaanthini

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