Job descriptionWe are hiring for International Voice Process.Please find the JD below:CTC: up to 4.5LPAQualification: Under-grad/Graduate/PostgraduateExperience: 1-6yrs( 1yr exp in International voice process mandatory)Notice period : ImmediateWork location: GachibowliWorking days: 5Cab facility: Pick & drop providedRoles & Responsibilities:Handle Inbound Calls from customers to resolve queries / issues, provide information about clients products and services.Troubleshoot network issuesEngaging in active listening with customer, confirming, or clarifying information and diffusing angry customers, as needed.Respond to customer enquiries promptly and professionally with Empathy & Customer Service Attitude.Contact Person: Rajeshwari