Program Manager

Job Role : Program Manager (GIS Mapping , Navigation)Job Type: PermanentLocation: Nanakramguda, HyderabadWork Mode: Work From Office (WFO)Required: 12+ years of experience and Handling Multiple Projects (GIS Mapping, Navigation)Strong experience on Mapping analytics.Please find the below job description:Roles and responsibilities:Leadership skills to lead large team towards meeting project goalsProvide recommendations for improvement of the mapping processOversee hiring, training, mentoring, and reviewing performanceCoordinate with various functional managers for smooth execution of the project Drive service delivery performanceEscalation ManagementRisk ManagementStakeholder interactionSLA ManagementPeople and Process managementDeep understanding of project management systems and tools such as workflow management systemSupport Sr. Management with timely inputs on project progress and team performanceQuality metrics review, maintenance, and managementClient coordination resolving technical queries from the team for any escalations/resolutionsStaffing, Training Need Identification & Training EffectivenessProject planning and delivery managementManage Team managers, Team Leads and troubleshoot issuesPeriodic status review meetingManage and monitor performanceAdapt to change management

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