Specialist

Job Description – Service Portal + Platform + Integrations+ Certification OR Module Key Responsibilities • Design and develop robust solutions on the ServiceNow platform, including custom applications, scripted components, and business rules. • Build and customize Service Portal widgets, themes, and pages to deliver intuitive user experiences. • Develop and support REST/SOAP integrations with external systems using Scripted REST APIs, IntegrationHub, and MID Server. • Collaborate with stakeholders to gather requirements and translate them into scalable technical designs. • Maintain and enhance Catalog Items, Flows, Workflows, UI Policies, and Client/Server scripts. • Ensure platform compliance with ServiceNow best practices, security standards, and performance benchmarks. • Create and maintain technical documentation, including design specs and test cases. • Troubleshoot issues across development, testing, and production environments. Required Skills & Experience • 6+ years of experience with ServiceNow platform development. • Strong experience in REST/SOAP web services, OAuth, and external system integration. • 2+ years of working experience in JavaScript, Glide API, and AngularJS (for Service Portal widgets). • Hands-on experience with Scripted REST APIs, IntegrationHub, and Scoped Applications. • Good understanding of ServiceNow data model, CMDB, ACLs, and security best practices. • Experience in developing responsive UI components using HTML5, CSS3, Bootstrap. • Familiar with Agile/Scrum development lifecycle.

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