Senior Team Lead

Location: Hyderabad Job Responsibilities Responsible for taking ownership and accountability of projects high complex projects Estimate project deadlines for key clients Ensure the team delivers projects as per timelines Responsible for ensuring the quality of work Responsible for completion of administrative tasks such PL, PT, Portal and GreytHR. Participating in meetings and training sessions, providing effective feedback and input Responsible for project allocation and resource management Involve in project review meetings/ kick off calls and prepare meeting notes Monitor the team on compliance to process related tasks Assist the Manager in preparing any reports/data pertaining to process/function Assist the manager in ensuring balanced utilization of team Take necessary corrective actions for non-compliance of process Mentor analysts on project related tasks for all complex/critical projects Prepare content for training the new hires and other skill set enhancement tasks. Contributing to the overall departmental goals and objectives Attend and participate in project review meetings and kick off calls Prepare training documents for key/critical clients and take training sessions Identify areas that need efficient methods and develop/suggest macros/scripts Manage a team of direct reports on process, project delivery and performance Ensure the direct reports meet the KPI parameters consistently throughout the year Maintain individual metrics/compliance reports of direct reports Conduct periodic performance reviews and provide feedback to direct reports Ensure the skillsets of direct reports scale up based on the scope of projects Identify and suggest career enhancement opportunities to direct reports Specific Accountabilities Adhere and complete all process related tasks on time Effectively self-monitor project related follow up tasks (revision/changes etc.) Interact with senior colleagues and Research Managers Interact with functional teams – SP & PM and other stake holders as necessary Participate in team meetings Attend specific project meetings assigned by TLs/Trainer Demonstrate ownership and flexibility in handling project and process related tasks Adheres and completes all process related tasks on time Effectively displays behavior consistent with Toluna values Identify the training needs of Jr. Analyst, Associate Analysts and Analysts. Effectively self-monitors project related follow up tasks (revision/changes etc) Mentoring and coaching team members to scale up Conduct meetings to resolve project/non-project situations Provide quick solutions to pressing project issues Contributing actively in process improvement and technology initiatives Create back ups for key clients and ensure handoff is documented Skills Required Attention to detail in quality checking Excellent written and oral communication skills Quantum, SPSS and Crunch programming skills (at least 10 years of experience) Strong quantitative and analytical skills Strong interpersonal and communication skills Ability to handle large and complex projects Market research experience Ability to problem solve at a short notice Ability to work under tight deadlines Qualification Graduate in any discipline MBA is preferred Experience 10+ years’ experience in primary or secondary Market Research domain Quantum, SPSS and Crunch programming skills Experience on working with onsite clients/stake holders. Experience working on high complex projects Proven abilities to solve the data issues by providing valuable suggestions

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