Strategic Account Manager

Who We Are…GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change.By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what’s coming, move faster, and lead with confidence.Our solutions are used by over 5,000 organizations across the world’s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth.Why join GlobalData?GlobalData is at a pivotal point in its growth journey, and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world’s most successful organizations.Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people.We are seeking a highly motivated and experienced Strategic Account Manager to join our team. The ideal candidate will be responsible for developing and maintaining long-term relationships with key clients, identifying growth opportunities, and ensuring the successful delivery of our solutions. This role requires a strategic thinker with excellent communication skills and a proven track record in account management.About the role:We are seeking a highly motivated and experienced Strategic Account Manager to join our team. The ideal candidate will be responsible for developing and maintaining long-term relationships with key clients, identifying growth opportunities, and ensuring the successful delivery of our solutions. This role requires a strategic thinker with excellent communication skills and a proven track record in account management.Key Responsibilities:Client Relationship Management:- Build and maintain strong, long-lasting relationships with top-tier accounts through on-site visits and C-Suite discussions. - Act as the primary point of contact for these key clients, ensuring their needs are met and their expectations exceeded. - Manage and develop strategic business relationships to achieve material and sustainable growth. - Manage high-profile accounts spanning broad geographic areas, representing significant revenue, and having diverse and complex needs.Strategic Planning:- Develop and implement strategic account plans to drive the growth of accounts. - Ensure alignment of account strategies with overall business objectives.Business Development:- Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling based on sales intelligence. - Personally lead, manage, and run the sales process, bringing in additional resources as required. - Generate new business opportunities within large accounts (New Logo business development).Cross-functional Collaboration:- Work closely with internal teams such as customer success, analysts, and product development to ensure the successful delivery of solutions. - Coordinate with marketing to align strategies and improve client engagement.Performance Analysis:- Monitor and analyze account performance metrics. - Implement actionable strategies to address areas of improvement and optimize account growth.Market Insights:- Stay updated on industry trends, market conditions, and competitors. - Provide strategic insights and recommendations to clients and internal teams based on these insights. - Develop a strong personal network of contacts to continually be aware of market dynamics, client challenges and objectives, as well as competitor intelligence.Sales Support:- Produce professional and compelling material to support sales activities. - Identify market opportunities for new propositions, building a business case through Voice of Market/Customer, championing through the development lifecycle.- Expertise: - Act as a subject matter expert in their defined market. - Ability to negotiate complex contracting processes between GD and large multinational organizations.Qualifications:- Education: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). - Experience: Minimum of 12+ years of experience in client management, with significant face-to-face engagement. - Skills: - Strong strategic thinking and relationship management skills. - Proven ability to manage multiple accounts and projects simultaneously. - Previous experience as a Business Development Representative is a plus. - Strong problem-solving skills and attention to detail. - Self-motivated with a proactive approach and a curiosity to learn. - Strong negotiation and conflict resolution skills. - Familiarity with SAS solutions, custom analytics, and working with analysts. - Ability to manage high-profile accounts spanning broad geographic areas with diverse and complex needs.Personal Attributes:- Self-motivated with a proactive approach. - Strong negotiation and conflict resolution skills. - Ability to work independently and as part of a team. - Adaptability and a willingness to learn.

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